Travel Insurance - Policy Information
Benefits | Activities Covered | Age Groups | Are you Eligible to Buy this Policy?
Duration | Destinations | Medical Information | Terrorism
Policy Summary (pdf) - Single Trip | Annual | Backpacker
Schedule of Benefits
Single Trip & Annual Policies - Schedule of Benefits | |||
|---|---|---|---|
Section |
Description |
Standard Cover & |
Excess per |
A |
Cancellation and Curtailment |
Up to £5,000 |
£75 (£20 Loss of deposit) |
B |
Emergency Medical Expenses and other expenses |
Up to £10,000,000 |
£75 |
C |
Hospital Benefit |
£15 per day up to £600 |
N/A |
D
|
Personal Accident |
Max Benefit £25,000 |
N/ A |
E
|
Baggage, Baggage Delay and Passport |
Up to £1,500 |
£75
N/A |
F
|
Personal Money and Documents |
Up to £500 |
£75 |
G |
Personal Liability |
Up to £2,000,000 |
£250 |
H |
Delayed Departure |
£20 per 12 hour period |
N/A |
I |
Holiday Abandonment |
Up to £3,000 |
£75 |
J |
Missed Departure |
Up to £1,000 |
£75 |
K |
Catastrophe Cover |
Up to £1,000 |
£75 |
L |
Mugging Benefit |
£40 per day up to £400 |
N/A |
M |
Withdrawal of Services |
£50 per day up to £500 |
N/A |
N |
Pet Care Cover |
£20 per day up to £100 |
N/A |
O |
Dynamic Packaging Protection |
Up to £2,000 |
£75 |
P |
Overseas Legal Expenses and Assistance |
Up to £25,000 |
£250 |
Backpacker Policies - Schedule of Benefits | |||
|---|---|---|---|
Section |
Description |
Backpacker Cover Limit |
Excess per |
A |
Cancellation and Curtailment |
Up to £2,000 |
£75 (£25 Loss of deposit) |
B |
Emergency Medical Expenses and other expenses |
Up to £3,000,000 |
£125 |
C |
Hospital Benefit |
NO COVER |
N/A |
D
|
Personal Accident |
Max Benefit £10,000 |
N/A |
E
|
Baggage, Baggage Delay and Passport |
Up to £1,000 |
£75
N/A |
F
|
Personal Money and Documents |
Up to £200 |
£75 |
G |
Personal Liability |
Up to £2,000,000 |
£250 |
H |
Delayed Departure |
NO COVER |
N/A |
I |
Holiday Abandonment |
Up to £2,000 |
£75 |
J |
Missed Departure |
Up to £800 |
£75 |
K |
Catastrophe Cover |
NO COVER |
N/A |
L |
Mugging Benefit |
NO COVER |
N/A |
M |
Withdrawal of Services |
NO COVER |
N/A |
N |
Pet Care Cover |
NO COVER |
N/A |
O |
Dynamic Packaging Protection |
NO COVER |
N/A |
P |
Overseas Legal Expenses and Assistance |
Up to £25,000 |
£250 |
Wintersports cover available. Choose our Winter Sports Policy. | |||
|---|---|---|---|
Q1
|
Ski Equipment |
|
|
Q2 |
Ski Hire |
£20 per day up to £200 |
N/A |
Q3 |
Ski Pack |
£50 per day up to £300 |
N/A |
Q4 |
Piste Closure |
£20 per day up to £300 |
N/A |
Q5 |
Delay Due to Avalanche |
Up to £300 |
£75 |
Business cover available. Call 0845 092 0599 |
|||
|---|---|---|---|
R1
|
Business Equipment |
Up to £2,000 |
£75 |
R2 |
Business Equipment Hire |
£150 per day up to £750 |
N/A |
R3
|
Business Money |
Up to £1,000 |
£75 |
Golf cover available. Choose our Golf Policy. | |||
|---|---|---|---|
S1 |
Golf Equipment |
Up to £1,000 |
£75 |
S2 |
Golf Equipment Hire |
£30 per day up to £300 |
N/A |
S3 |
Non Refundable Golfing Fees |
£75 per day up to £300 |
N/A |
Wedding cover available. Call 0845 092 0599 |
|||
T |
Wedding Cover |
Up to £1,000 |
£75 |
Activities Covered
Grade 1 - No Additional Charge |
|---|
Archery (amateur) |
Badminton (amateur) |
Baseball (amateur) |
Basketball (amateur) |
Beach games |
Bungee jump (1) |
Camel / Elephant Riding (incidental) |
Canoeing (Up to Grade 3) |
Clay pigeon shooting |
Cricket (amateur) |
Cycling (other than specified) |
Dinghy sailing |
Fell walking |
Fencing |
Fishing |
Football (amateur) |
GAA Football (amateur) |
Golf (amateur) |
Hiking (under 2,000 metres altitude) |
Hockey (amateur) |
Horse riding (up to 7 days) |
Jet boating |
Jet skiing |
Jogging |
Manual Work (bar and restaurant, waitress, waiter, chalet, maids, au pair and nannies and occasional light manual work including retail work and fruit picking but excluding working at height, building/construction work, the use of power tools and machinery) |
Marathon running (amateur) |
Netball (amateur), |
Non manual work (including professional administrative or clerical duties only) |
Orienteering, |
Outwardbound pursuits, |
Paintballing |
Parasailing (over land, non incidental) |
Parascending (over water) |
Pony trekking |
Racquetball |
Rambling |
River canoeing up to Grade 3 |
Roller skating |
Roller blading |
Rounders |
Rowing |
Running-sprint/long distance (amateur) |
Safari (Ireland/UK organised) |
Sail boarding |
Sailing within territorial waters |
Scuba diving* up to 30 metres if qualified and not diving alone or accompanied by a qualified instructor and not diving alone (see notes below). |
Skate boarding |
Snorkelling |
Squash (amateur) |
Surfing (amateur, under 14 days) |
Tennis (amateur) |
Tour Operator Safari |
Track Events |
Trekking (under 2,000 metres altitude) |
Volleyball (amateur) |
War Games |
Water Polo (amateur) |
Water Skiing (amateur) |
White Water rafting (Grade 1 to 3) |
Windsurfing (amateur) |
Yachting (racing/crewing inside territorial waters) |
*Scuba diving - scuba diving to the following depths. PADI Open Water - 18 metres We must agree with any equivalent qualification. If you do not hold a qualification, We will only cover You to dive to a depth of 18 metres. You will not be covered under this Policy if you travel by air within 24 hrs after participating in scuba diving. |
Grade 2 - The Following Activities Can be Covered for an Additional Premium Call 0845 092 0599 For Details |
|---|
Boxing Training (no contact) |
Bungee Jump (up to 3 additional) |
Black Water Rafting (Grade 1 to 4) Life jacket and helmet must be worn |
Camel/Elephant Riding / Trekking (non incidental) |
Cycle Touring |
Go Karting (specific use) |
Horse Riding (no Polo, Hunting Jumping) |
Hot Air Ballooning (non incidental) |
Hurling (amateur) |
Jet Skiing (non incidental) |
Martial Arts (training only) |
Mountain Biking |
Parascending (over water, non incidental) |
Rambling/Trekking between 2,001m and 4,000m |
Safari (non-UK organised) |
Scuba Diving* up to 50 metres if qualified and not diving alone or accompanied by a qualified instructor and not diving alone (see notes below) |
Sea Canoeing |
Sea Fishing (non incidental) |
Surfing (amateur) |
Tandem Skydive (up to 2 jumps maximum) |
Triathlon |
White Water Rafting - Grade 4, |
Waterskiing/Windsurfing/Snorkelling (non incidental) |
*Scuba diving - scuba diving to the following depths, provided you are diving under the direction of an accredited dive marshal, instructor or guide. Alternatively, if qualified, within the guidelines of the relevant diving or training agency or organisation and not diving alone: PADI Open Water - 18 metres We must agree with any equivalent qualification. If You do not hold a qualification, We will only cover You to dive to a depth of 18 metres. You will not be covered under this Policy if you travel by air within 24 hrs after participating in scuba diving. |
Grade 3 - The Following Activities Can be Covered for an Additional Premium Call 0845 092 0599 For Details |
|---|
Absailing |
American Football (amateur) |
Gliding |
Kayaking |
Paragliding |
Rugby (amateur competition) |
Sand Yachting |
Yachting (racing / crewing) - outside territorial waters |
Grade 4 - The Following Activities Can be Covered for an Additional Premium Call 0845 092 0599 For Details |
|---|
Canyoning |
Hang Gliding |
High Diving under 5m (amateur, excluding cliff diving) |
Horse Jumping (no Polo, Hunting) |
Kite Surfing |
Micro Lighting |
Parasailing |
Rock Climbing (under 2,000m) |
Rock Scrambling (under 4,000m) |
Age Groups
Group: |
Definition: |
|---|---|
Adults |
Any person aged 18 to 75 |
Children under 3 |
Any person aged 2 years or under travelling with a parent or guardian living at the same address |
Children aged 3-17 |
Any person aged between 3 and 17 years travelling with a parent or guardian living at the same address |
Couple (2 adults aged 18-65) |
means the first named Insured Person and either their fiance(e), spouse/partner who is normally resident at the same address. |
Family |
means up to two adults and up to 5 of their children, step children or foster children aged under 18, accompanying the parents or legal guardian insured on the same policy travelling on any Trip to the same destination. Under annual multi trip cover either adult is also insured to travel on their own. |
Family |
means one adult and up to 5 of his/her children, step children or foster children aged under 18, accompanying the parent insured on the same policy travelling on any Trip to the same destination. Under annual multi trip cover the adult is also insured to travel on their own. |
Maximum Age Limits
Single Trip - 75 years
Annual Multi Trip - 65 years
Backpacker - 45 years
Unaccompanied Children
If you wish to insure an unaccompanied child please call us on 0845 092 0599
Are You Eligible to Buy This Policy?
This policy is only available to you if you are permanently resident in the United Kingdom and registered with a Medical Practitioner in the United Kingdom and have been for the past six months, prior to date of issue of your policy.
Duration
Date: |
Definition: |
|---|---|
Departure Date |
The date the trip commences |
Return Date: |
The date you return home from your trip |
Policy Start Date: |
This is the start date for an annual travel insurance policy |
Duration: |
This is the period that the insurance is operative |
Destinations
Area: |
Definition: |
|---|---|
UK & Ireland |
The United Kingdom, Channel Islands, Isle of Man and the Republic of Ireland |
Europe |
The continent of Europe west of the Ural mountains, Madeira, Canary Islands, Iceland, The Azores, |
Australia & New Zealand |
Australia and New Zealand |
Worldwide |
Worldwide (including USA, Canada and the Caribbean) |
Medical Information
Important conditions relating to health
Medical Screening Telephone:
Medical Screening Lines Opening Hours:
8am to 9pm Monday to Friday,
10am to 5pm Saturday and Sunday (including all Public and Bank Holidays - excluding Christmas day)
If You do not comply We may at Our option cancel the policy or refuse to deal with Your claim or reduce the amount of any claim payment.
1. It is a condition of this policy that You will not be covered under section A - Cancellation or curtailment charges, section B - Emergency medical and other expenses, section C - Hospital benefit and section D - Personal accident for any claims arising directly or indirectly from:
a)At the time of taking out this policy:
i) Any Medical Condition You have, or have had, for which You and are taking prescribed medication or are waiting to receive, or have received treatment (including surgery, tests or investigations) within the last 2 years unless We have agreed, in writing, to cover You
ii) If You have only one Medical Condition and this is one of those shown in the table of NO SCREEN CONDITIONS* at the foot of this page then this will be covered under the policy without the need to contact Us. We cannot provide cover in respect of the following:
ii) Any Medical Condition for which You, a Close Relative or a Travelling Companion have received a terminal prognosis.
iii) Any Medical Condition for which You, a Close Relative or a Travelling Companion have not had a diagnosis.
iv) Any Medical Condition for which You, a Close Relative or a Traveling Companion are on a waiting list for or have knowledge of the need for surgery, in patient treatment or investigation at a hospital, clinic or nursing home.
v) Any circumstances You are aware of that could reasonably be expected to give rise to a claim on this policy. Unless You have been given Our agreement.
b) You will not be covered for:
i) Any Medical Condition You have in respect of which a Medical Practitioner has advised You not to travel or would have done so had You sought his/her advice.
ii) Any Medical Condition for which You are travelling with the intention of obtaining medical treatment (including surgery or investigation) or advice outside of the United Kingdom or within the Channel Islands.
iii) Any Medical Condition for which You are not taking the recommended treatment or prescribed medication as directed by a Medical Practitioner.
iv) Pregnancy or childbirth where You are expected to give birth within eight weeks of the start of the Trip, during the Trip or within eight weeks of the end of the Trip.
* NO SCREEN CONDITIONS
(for which You do not have to contact Us if You only have one of these)
Acid reflux
Acne
Attention Deficit Hyperactivity Disorder
(ADHD)
Allergy
(requiring non prescriptive treatment only)
Broken bones
Cataracts
Colds or influenza
Dyspepsia
Eczema
Irritable Bowel Syndrome
Gout
Hayfever
Hypercholesterolaemia
(high cholesterol)
Hysterectomy
(provided carried out more than 6 months ago)
Menopause
Migraine
Psoriasis
Tonsilitis
Underactive thyroid
Varicose Veins
You should also refer to the general exclusions in the full policy wording.
Terrorism
A General Exclusion applies in respect of War, invasion, acts of foreign enemies, hostilities or warlike operations (whether war be declared or not), civil war, rebellion, Terrorism, revolution, insurrection, civil commotion assuming the proportions of or amounting to an uprising, military or usurped power.
This exclusion shall not apply to losses under Section B - Emergency medical and other expenses, Section C - Hospital benefit and Section D - Personal accident unless such losses are caused by nuclear, chemical or biological attack, or the disturbances were already taking place at the beginning of any Trip.
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